Contact us

Contact Us

At LumiDell, we are committed to providing exceptional support for all your gaming and productivity needs. Whether you have questions about our Mice, Keyboards, or Controllers, our team is here to assist you.

Customer Support

For inquiries regarding product information, orders, or technical assistance, please reach out to us via email. We aim to respond to all messages within 24–48 business hours.

Email: [email protected]

Mailing Address

Company Name：HONGNAN TRADING CO., LIMITED
Company Address：Room 2502C, 25/F, 148 Electric Road, North Point, Hong Kong

Business Hours

Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (Pacific Time). Messages received outside these hours will be addressed on the next business day.

Before You Contact Us

To help us assist you more efficiently, please include your order number (if applicable) and a detailed description of your inquiry. For product-related questions, specifying the model name or SKU will allow us to provide faster and more accurate support.

Thank you for choosing puafringe. We value your business and look forward to helping you.