Shipping policy
Shipping Policy
At PuaFringe, we are committed to delivering your orders of Shirts, Skirts, Pants & Trousers in a timely and reliable manner. Please review our shipping policy below for details on how we process and deliver your purchases.
Shipping Method
We offer a single, straightforward shipping option: Standard Shipping. This method is available for all products in our store, including Shirts, Skirts, Pants & Trousers. All orders are processed and shipped via our trusted carrier partners to ensure safe and efficient delivery.
Shipping Rates
Shipping costs are calculated based on the total weight of your order and the destination address. There are no free shipping promotions or exemptions. The exact shipping fee will be displayed at checkout before you complete your purchase. Please note that additional charges may apply for remote or difficult-to-access locations.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email at the email address provided during checkout once your order has been shipped.
Delivery Time
Standard Shipping delivery times vary depending on your location. Estimated delivery windows are as follows:
- Domestic orders: 5-10 business days
- International orders: 10-20 business days
Please note that these are estimates and not guaranteed. Delays may occur due to customs clearance, weather conditions, or other unforeseen circumstances beyond our control.
Order Tracking
Once your order is shipped, we will provide a tracking number via email to the address you provided. You can use this tracking number to monitor the status of your delivery through our carrier’s website. Please note that PuaFringe does not offer a user center or account system; all tracking information will be sent directly to your email.
Shipping Restrictions
We currently ship to most countries and regions worldwide. However, some locations may have restrictions or require additional customs fees. It is your responsibility to check local import regulations and pay any applicable duties or taxes. PuaFringe is not responsible for delays or issues caused by customs.
Lost or Damaged Items
If your order is lost in transit or arrives damaged, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund. Claims must be submitted within 7 days of the expected delivery date.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please email us at [email protected]. Our team is here to help.